Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.  Anywhere that ‘we’ or ‘our / ours’ is stated refers to CATAGEN Limited.  Anywhere that ‘you’ is stated refers to you as a partner, customer, affiliate or persons whom has signed up to receive information about our company and services.

Topics included:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • What type of cookies do we use?
  • How to manage your cookies
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

WHAT DATA DO WE COLLECT?

CATAGEN Limited collects the following data:

  • Personal identification information (Name, email address, phone number etc.)

HOW DO WE COLLECT YOUR DATA?

You directly provide CATAGEN Limited with most of the data we collect.  We collect data and process data when you:

  • Register / Contact us online or place an order for any of our services.
  • Voluntarily complete a customer survey or provide feedback on and off our message boards or via email.
  • Use or view our website via your internet browser’s cookies.

HOW WILL WE USE YOUR DATA?

CATAGEN Limited collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other service we think you might like.
  • Make you aware of updates in the industry that are relevant to a service you currently or previous purchased from us.

When CATAGEN Limited processes your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

HOW DO WE STORE YOUR DATA?

CATAGEN Limited securely stores your data at CATAGEN Headquarters – 5 Elmbank, Channel Commercial Park, Belfast, Northern Ireland.  All data is kept on an encrypted server.

MARKETING

CATAGEN Limited would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out a later date.

You have the right at any time to stop CATAGEN Limited from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please request that that your personal identification data be removed from our database by emailing us through www.catagen.co.uk/contact

WHAT ARE YOUR DATA PROTECTION RIGHTS?

CATAGEN Limited would like to make sure you are fully aware of all of your data protection rights.  Every user is entitled to the following:

The right to access – You have the right to request CATAGEN Limited for copies of your personal data.  We may charge you a small fee for this service.

The right to rectification – You have the right to request that CATAGEN Limited correct any information you believe is inaccurate.  You also have the right to request CATAGEN Limited to complete information you believe is incomplete.

The right to erasure – You have the right to request that CATAGEN Limited restrict the processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CATAGEN Limited transfer the data that we have collected to another organisation, or directly to you under certain conditions.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us through www.catagen.co.uk/contact

Call us at:  +44 (0) 2890455100

Or write to us:  Data Protection Rights Request, CATAGEN Limited, 5 Elmbank, Channel Commercial Park, Belfast, BT3 9DT.

WHAT ARE COOKIES?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.  When you visit our websites, we may collect information from you automatically through cookies of similar technology.

For further information, visit www.allaboutcookies.org

HOW DO WE USE COOKIES?

CATAGEN Limited uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in where applicable
  • Understanding how your use our website

WHAT TYPE OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

Functionality – CATAGEN Limited uses these cookies so that we recognise you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in.  A mix of first-party and third-party cookies are used.

Advertising – CATAGEN Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.  CATAGEN Limited sometimes shares some limited aspects of this data with third parties for advertising purposes.  We may also share online data collected through cookies with our advertising partners.  This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the above website (www.allaboutcookies.org) tells you how to remove cookies from your browser.  However, in a few cases, some of our website features may not function as a result.

CHANGES TO OUR PRIVACY POLICY

CATAGEN Limited keeps its privacy policy under regular review and placed any updates on this web page.   This privacy policy was last updated on 29th March 2020.

HOW TO CONTACT US

If you have any questions about CATAGEN Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us through :  www.catagen.co.uk/contact

Call us at:  +44 (0) 2890455100

Or write to us:  Data Protection Rights Request, CATAGEN Limited, 5 Elmbank, Channel Commercial Park, Belfast, BT3 9DT.

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that CATAGEN Limited has not addressed you concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

website: https://ico.org.uk

Location:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113